The information provided in this complaint form will be assessed against the Procurement Ombudsman Regulations (the Regulations). You will be advised within 10 working days of whether we will, or can't, initiate a review of your complaint. Please note that once you have submitted your written complaint, we are required by the Regulations to provide a copy of your complaint, and all supporting documents, to the federal organization in question regardless of whether we will or can't review your complaint.
If we review your complaint, a notice will be posted on our website that a review is being initiated including a synopsis of the issue(s) identified in your complaint. Your identity and that of the organization in question will not be revealed in the notice.
If you are experiencing any difficulties completing the form, please contact us at 1-866-734-5169.
1. Complainant Identification
Full company name:
Are you filing on behalf of the complainant (e.g. family member, legal counsel)?
Full company name:
How did you first become aware of Office of the Procurement Ombudsman (OPO)’s existence and services?
- Government Department
- Other Ombudsman Office
- Noted in Solicitation Documents
- OPO Outreach
- Previously Contacted OPO
- Internet Search
If you have selected “Other”, please specify.
2. Please provide the grounds for your complaint, based on factual information
3. Please indicate the government organization(s) involved in your complaint.
4. Have you contacted the organization(s) identified in Section 3 to resolve your issue(s)?
5. Details of the contract at issue
The information requested on this form is required in accordance with the Procurement Ombudsman Regulations for a complaint to be filed and considered for review. Only information needed to initiate the complaint process is being requested. The information collected is included in Personal Information Bank number PWGSC PPU 001 which is available at Info Source. This information will be retained for a minimum of three years after the file is closed. Collection and use of personal information is in accordance with the federal Privacy Act and is protected from disclosure to unauthorized persons/agencies. Under the provisions of the Privacy Act, individuals have the right to protection of, and access to, their personal information, and to request changes to inaccurate information. Instructions for obtaining your personal information are outlined in the government publication entitled Info Source. If you require clarification about this Statement or the administration of the Privacy Act, questions or comments may be directed to email@example.com. For more information on privacy issues and the Privacy Act in general, consult the Privacy Commissioner at 1-800-282-1376.
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