I have an issue with the award of a contract…

The government must conduct contracting in a manner that is consistent with fairness, openness and transparency.

The Office has the mandate to review procurement complaints regarding the award of a contract for the acquisition of goods below $25,000 and services below $100,000, where the criteria of Canada's Agreement on Internal Trade would apply.

The contracting phase of procurement includes all activities from bid solicitation to contract award, including, but not limited to: developing evaluation criteria to be used in the solicitation, responding to questions from potential bidders, evaluating competitive bids and debriefing unsuccessful bidders.

To make a complaint or to learn more about the complaint process, click here

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If you have a contracting issue but you are not sure whether you want to file a complaint, please contact us by calling our toll-free number: 1-866-734-5169 or via email at opo-boa@opo-boa.gc.ca