Submitting a request for alternative dispute resolution

Please note that our toll-free line is currently unavailable. If you wish to contact us, please email us at We apologize for the inconvenience.

For more information on the Alternative Dispute Resolution (ADR) process, please see the Alternative Dispute Resolution: Frequently Asked Questions or call us at 1‑866‑734‑5169.

Secure ways to submit a request for Alternative Dispute Resolution


Submit your request using our new secure online Request for Alternative Dispute Resolution form. Once you have completed and submitted the online form, a confirmation number will appear.

By mail, in person or by fax

Fill out, print the Request for Alternative Dispute Resolution request form (PDF, 319KB) and submit it to us at:

Office of the Procurement Ombudsman
400-410 Laurier Avenue West
Ottawa ON  K1R IB7
Fax: 613‑947‑6211

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