The Office of the Procurement Ombud

The Office of the Procurement Ombud is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes between businesses and the federal government. We investigate complaints and provide dispute resolution services to help parties get back to business when issues arise. We also review widespread federal contracting issues and provide recommendations on how to improve them.

What's new

• Procurement Ombud publishes a follow-up report on his procurement practice review of Transport Canada
• Procurement Ombud publishes a report on his review of complaints regarding the administration of interpretation contracts
• Procurement Ombud publishes a report summarizing the findings of his procurement practice reviews of federal departments conducted between 2018 and 2023
• Procurement Ombud publishes his 2023-24 annual report
• Procurement Ombud publishes a new Knowledge Deepening and Sharing study on the Chief Procurement Officer

More News

Information for federal suppliers / Information for federal officials

Information for federal suppliers

• Reviewing supplier complaints
• Make a complaint
• Dispute resolution services—What to expect
• The complaint process—What to expect
• Dispute resolution services
• Investigation reports

Information for federal officials

• Dispute resolution services—What to expect
• The complaint process—What to expect
• Procurement practice reviews—What to expect
• Dispute resolution services
• Investigation reports
• Careers

The Procurement Ombud

• Mr. Alexander Jeglic has been re-appointed Procurement Ombud for a five-year term.
• Message from the Procurement Ombud

How to:

• Make a Complaint
• Request Dispute resolution Services
• Share your thoughts on federal procurement anonymously
• Subscribe to our distribution list
• Submit a general inquiry
• Submit a media request