Submit a Complaint - Overview

For more information on the complaint process, please see the Make a Complaint Frequently Asked Questions or call us at 1-866-734-5169.

Four Ways to Submit a Complaint

Online

Follow the four easy steps below to submit your complaint using our new secure online complaint form. Once you have completed and submitted the online form, a confirmation number will appear.

  1. Review and agree to the Privacy Notice Statement
  2. Fill out the online complaint form
  3. Review, edit and submit the complaint
  4. Document the confirmation number

By Mail or in Person

Print out the complaint form [HTML or PDF version (150KB)] and submit it to us at:

  • Office of the Procurement Ombudsman
    340 Albert Street, 11th Floor, Suite 1150
    Ottawa, ON
    K1R 7Y6

By Fax

Print out the complaint form [HTML or PDF version (150KB)] and fax it to us at 613-947-9800.