Submitting a complaint

Please note: The Procurement Ombudsman Regulations stipulate that we must send a copy of the submitted complaint to the contracting department, regardless of whether we can review the complaint or not. Therefore, we suggest you call us at 1-866-734-5169 to discuss your situation beforehand.

Please read the Make a complaint frequently asked questions for more information or call us at 1-866-734-5169 to discuss your situation beforehand.

Secure ways to submit a complaint

Online

Submit your complaint using our secure online complaint form.

By mail, in person or fax

Fill out, print, and send the complaint form (PDF, 288KB) to us at:

  • Office of the Procurement Ombudsman
    340 Albert Street, 11 Floor, Suite 1150
    Ottawa ON  K1R 7Y6

    Fax: 613-947-6211
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