Long descriptions for Formative Evaluation of the Office of the Procurement Ombudsman Report
OPO's Role in the Federal Procurement Process
The figure is a high level illustration of OPO's role in federal government procurement. At the centre of the figure is a text box representing OPO. This text box is connected by arrows to four other text boxes surrounding it. These four boxes represent OPO's operations consisting of PPR, PII, ADR and Other. The Other text box represents Corporate and QARM.
The centre OPO text box is connected by an arrow to a text box at the top of the figure representing Regulations and Sound Management.
The Regulations and Sound Management text box is connected to 6 other text boxes in a circular manner that loops back into the Regulations and Sound Management text box. The 6 text boxes are situated around the OPO and OPO operations text boxes. These 6 text boxes represent a procurement process consisting of: 1) Needs Assessment; 2) Define Requirement, 3) Procurement Strategy; 4) Bid Solicitation; 5) Bid Evaluation and Contractor Selection; and 6) Contract Award and Administration.
There is a solid arrow line that connects the Contract Award and Administration. text box to a text box called Feedback Process. There is another solid arrow line that goes from the Feedback Process text box to the Needs Assessment text box.
The figure illustrates how OPO and the procurement process are governed by regulations and sound management. OPO plays a role in the feedback process after contract award. The actions OPO takes can impact future procurement processes.
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Logic Model of the Office of the Procurement Ombudsman
The figure illustrates OPO's Logic Model.
The first row of the figure consists of 6 text boxes. From left to right, the first box is called Activities followed by Procurement practice reviews and studies, Investigations regarding complaints about contract award or administration, Alternative dispute resolution processes, Handle inquiries, and Outreach.
The second row of the figure consists of 6 text boxes. From left to right, the first box is called Outputs followed by Report on procurement practices, Reports on complaints, Provision of ADR processes, Responses to inquiries, and Communication products.
The third row of the figure consists of 5 text boxes. From left to right, the first box is called Immediate Outcomes followed by Acceptance of report recommendations, Address complaints, Facilitate settlement of contractual disputes, and Be independent, neutral, and helpful regarding federal procurement.
The fourth row of the figure consists of 3 boxes. From left to right, the first box is called Intermediate Outcomes followed by Improved departmental procurement practices with regard to fairness, openness and transparency; and Enhanced knowledge of suppliers and procurement community.
The last row consists of two boxes. From left to right, the first box is called Long term outcomes followed by Increase in fairness, openness and transparency of the federal procurement system.
From top to bottom, the second box in the activities row is connected by an arrow to the second box in the outputs row that is connected to the second box in the immediate outcomes row which is connected to the second and third box in the immediate outcomes row followed by the second box in the long term outcomes box.
From top to bottom, the third box in the activities row is connected by an arrow to the third box in the outputs row that is connected to the third box in the immediate outcomes row which is connected to the second and third box in the immediate outcomes row followed by the second box in the long term outcomes box.
From top to bottom, the fourth box in the activities row is connected by an arrow to the fourth box in the outputs row that is connected to the fourth box in the immediate outcomes row which is connected to the second and third box in the immediate outcomes row followed by the second box in the long term outcomes box.
(Back to Logic Model image)
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