The Office of the Procurement Ombud
The Office of the Procurement Ombud is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes, investigates complaints from Canadian businesses, and reviews federal procurement practices and makes recommendations for improvements.
Services and information
Reports and publications
OPO’s review of complaint reports, procurement practice review reports, knowledge deepening and sharing reports and more.
The complaint process – What to expect
What to expect when you file a complaint to the OPO
Media room
Latest news releases and official updates, along with contact details for media inquiries
Frequently asked questions
Answers to your questions regarding OPO’s mandate and services.
About the Office of the Procurement Ombud
Ombud
News
- Procurement Ombud Hosts a Solutions Forum as Another Step Toward the Implementation of His Proposed Top 5 Foundational Changes Needed in Federal Procurement - Canada.ca
[December 22, 2025] - The Procurement Ombud’s 2024-25 annual report stresses the need for foundational change - Canada.ca
[October 20, 2025]
Features
Alternative Dispute Resolution services
OPO’s Alternative Dispute Resolution (ADR) services are a free and effective way to help settle contractual disputes between suppliers and federal departments. Learn more about our ADR services: Alternative dispute resolution—Frequently asked questions
Procurement Ombud Webinar Series – February 5, 2026
First virtual learning session to give federal employees practical insights into the services and resources OPO offers and how they can support you in strengthening their procurement practices. The topic of this session will be OPO’s Alternative Dispute Resolution services.
Procurement Ombud Webinar Series – February 11, 2026
Third virtual learning session to give federal employees practical insights into the services and resources OPO offers and how they can support you in strengthening their procurement practices. The topic of this session will be Lessons Learned and Best Practices. Attendees will have the chance to participate in a case study workshop
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